Returns & Exchanges
At impeccablywomens.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy within 14 days of delivery.
Eligibility for Returns & Exchanges
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Proof of purchase is required.
- Final sale items (e.g., swimwear, bodysuits, and accessories) cannot be returned or exchanged unless faulty.
How to Initiate a Return or Exchange
- Log in to your account and navigate to your order history.
- Select the item(s) you wish to return or exchange and follow the prompts.
- Once your return is approved, you will receive a prepaid shipping label (for US customers) or instructions for international returns.
Refund Process
- Refunds will be processed within 5-7 business days after we receive and inspect your returned item(s).
- Original shipping fees are non-refundable.
- Exchanges are subject to availability. If your desired item is out of stock, a refund will be issued instead.
International Returns
Customers outside the US are responsible for return shipping costs and any applicable customs fees. We recommend using a tracked shipping method, as we cannot be held responsible for lost or undelivered returns.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery. We will gladly assist you with a replacement or refund.
For any further questions regarding returns or exchanges, please reach out to our customer support team.